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  Forum: Technical problems - Delcampe.it not rechable!
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  Delcampe.it not rechable!     Mon 21st May 2007 10:31:06

Atreidesqh

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  BIG PROBLEM: Delcampe.it not rechable!     Mon 21st May 2007 10:37:52

Atreidesqh

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In response to Atreidesqh [100% (4089x)] :


Sorry, the previous message was an error.
The italian Delcampe site is not reachable since a couple fo days; it seems that is no longer registered in the main DNSes here in Italy.
Italian users are unable to start (or restart) auctions, modify auctions, and so on.
Other Delcampe sites (.net, .fr, .ch) are functioning properly.

I hope you at Delcampe will read this and do something, because it's a big problem ofr ALL ITALIAN USERS!
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  BIG PROBLEM: Delcampe.it not rechable!     Tue 22nd May 2007 20:29:26

@webmaster  delcampe logo

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In response to Atreidesqh [100% (4089x)] :
Sorry, the previous message was an error.
The italian Delcampe site is not reachable since a couple fo days; it seems that is no longer registered in the main DNSes here in Italy.
Italian users are unable to start (or restart) auctions, modify auctions, and so on.
Other Delcampe sites (.net, .fr, .ch) are functioning properly.

I hope you at Delcampe will read this and do something, because it's a big problem ofr ALL ITALIAN USERS!

Hello,


An email as been sent yesterday to all our italian users. This problem is not your fault, it is nic.it. We are furious against them and can not do anything else than wait and call them repeatidly.

Once the problem will be solved, we will email again.


Best regards, Seb Delcampe
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  BIG PROBLEM: Delcampe.it not rechable!     Tue 21st Aug 2007 17:23:01

Scview

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In response to @webmaster  delcampe logo :
Hello,


An email as been sent yesterday to all our italian users. This problem is not your fault, it is nic.it. We are furious against them and can not do anything else than wait and call them repeatidly.

Once the problem will be solved, we will email again.


Best regards, Seb Delcampe

Hi Seb,

What is the cause of the website availability problems at the moment.

Is it a traffic issue (i.e. the site is too successful)?

Stefano
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  It can be a problem somewhere else !     Tue 21st Aug 2007 19:47:02

Liard

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In response to @webmaster  delcampe logo :
Hello,


An email as been sent yesterday to all our italian users. This problem is not your fault, it is nic.it. We are furious against them and can not do anything else than wait and call them repeatidly.

Once the problem will be solved, we will email again.


Best regards, Seb Delcampe

This backs up what I have been trying to tell the Americans. If something goes wrong with the reception of delcampe in the USA or Canada, it is not necessarily the fault of delcampe. It can be a problem in another country and quite beyond the control of delcampe.

Liard
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  BIG PROBLEM: Delcampe.it not rechable!     Tue 21st Aug 2007 20:57:53

@webmaster  delcampe logo

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In response to Scview [100% (27844x)][PRO] Club+ member: Gold  :
Hi Seb,

What is the cause of the website availability problems at the moment.

Is it a traffic issue (i.e. the site is too successful)?

Stefano

Hi Stefano,


Traffic is part of the problem but we should face that, as all possible issues. There are several reasons, mostly related to technical issues.

We are following the right way but have to improve a lot of things. This takes time... as you, my team and I feel this time being too long.


Best regards, Seb
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  BIG PROBLEM: Delcampe.it not rechable!     Wed 22nd Aug 2007 00:03:59

Liard

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(Closed account)

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In response to @webmaster  delcampe logo :
Hi Stefano,


Traffic is part of the problem but we should face that, as all possible issues. There are several reasons, mostly related to technical issues.

We are following the right way but have to improve a lot of things. This takes time... as you, my team and I feel this time being too long.


Best regards, Seb

Thank you Seb. It's nice to know that you appreciate the problems and have them under control.

Liard
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